Last week, a notice was sent to all firms� Back Office and Front Desk Managers, introducing our new FirmSoft �after-hours� User Verification procedure that became effective Monday February 10, 2003.  

(See attached notice.)  This new security procedure was implemented to prevent the risk of any non-authorized user accessing your firm�s order information, when a call comes into the GCC from a user that has forgotten his/her password.

As of today, we have not received the requested user information from you, which is needed to make our new procedure work.  Once again, we are requesting that each firm�s GLOBEX^� Desk Manager or Front Office Manager using FirmSoft, email a list of their �after hour� FirmSoft users, along with their user ids and individual e-mail addresses, to Client Management Operations, at sjurek@cme.com, as soon as possible.     

The user information will be used by our GCC staff for verification purposes.  If your firm�s �after-hours� user information is not on file with us, the user will have to wait until normal business hours to receive their password information.

Please call Stacey Jurek at 312/338-2088 if you have any questions.  Thank you!